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Making an Appointment

Making an Appointment

Locations

We offer specialty medical services to working men and women (and retirees with work-related illness) at three locations in New York:

Syracuse (which serves the Central New York Region)
Binghamton (which serves the Southern Tier Region)
Canton (which serves the North Country Region)

For an appointment or more information about our services call (315) 432-8899 or 800-432-9590 between 9:00 a.m. and 4:30 p.m. Monday through Friday.

Submit your intake form online

WHAT TO EXPECT AT YOUR FIRST APPOINTMENT

Please plan to arrive 10-15 minutes BEFORE your appointment time to allow for check in and chart processing.

New patient visits are about 1 ½ hours. The length of the visit is, in part, related to the thoroughness of your job history, your work conditions, and the possible sources of injury, illness or exposure. This varies based on the complexity of your case. The purpose of the initial visit is to review your medical and work history, conduct a physical examination, and determine if further testing or treatments necessary.

FREQUENTLY ASKED QUESTIONS

New Patient Packet
Referring Physician Information
Workers' Comp Information Fees
After the Visit
Medications
Medical Records
Cancellations
Confidentiality

Your New Patient Packet  will be mailed to you well in advance of your appointment. Please fill out all the forms to the best of your ability and mail your completed forms to our central office:

Occupational Health Clinical Center 6712 Brooklawn Pkwy, Suite 204 Syracuse, NY 13211

Please mail or email the completed forms at least one week prior to your appointment so that the information will be available for your visit. If it isn't possible for you to mail or email the forms ahead of time, please bring them with you the day of your visit.
Click here for form

Please bring with you:

  1. Insurance pre-authorization form and ID card
    Your health care insurance coverage may have been discussed before you arrive, but please bring your health insurance card, along with your pre-authorization referral from your primary care provider, if applicable
  2. Workers' Compensation Information 
    Please provide the OHCC with the Workers' Compensation Carrier name and address if this is a Workers' Compensation case. If you already have an existing Workers' Compensation case, bring in the case and carrier numbers already assigned to you. If you don't know where to find your Workers' Comp numbers, please call the patient intake coordinator at 315-432-8899 or toll-free (800) 432-9590 for additional help.
    Click here for form
  3. Medications 
    At your first appointment, be ready to tell us what your current medications are, the dosage (if you know it) and whether you have any allergies to medications. For additional visits, be sure to let us know of any changes in your medications.
  4. Referring physician information 
    OHCC staff may want to consult with your primary care physician regarding your care or share the findings. you have a primary care doctor for your regular medical care, pleasebring the ,address and phone number to your first appointment. If you don't have a primary care doctor, we may be able to help you locate one.
  5. Medical Records 
    Knowing your medical history and past treatments will help us assess your current symptoms and possible causes. The pink medical record release forms are included in your new patient packet and should also be completed, signed and sent to your treating physicians so that they can send OHCC your records at least one week prior to your appointment.
    Click here for forms
  6. X-rays related to your workplace illness or injury
    Arrange to bring the actual x-ray films related to your medical condition to your first appointment. You can obtain these from the radiology department where your films were taken. This will save time and avoid having the x-rays redone.

After the Visit

 

Upon completion of your evaluation at the OHCC, you will receive an After Visit Summary (AVS) form that lists diagnosis/diagnoses, what the patient is responsible for, what the OHCC will be responsible for. Your AVS will also provide your access to MyChart which is a feature we offer through our Electronic Medical Record system. More information about MyChart click here

Cancellations

 

The Occupational Health Clinical Center understands that sometimes things come up and you are unable to keep your appointment. We kindly ask that if you are not going to be able to keep your scheduled date and time, please call us at least 48 hours in advance and we will be happy to reschedule your appointment.

Fees

Every effort will be made to prevent cost from being a barrier to using our services. Most forms of health insurance or workers' compensation insurance should cover a sizable portion of your visit. A sliding fee scale is available to those who are without health insurance and no worker is denied care because of lack of resources. Fees for group evaluations and other services will be determined on an individual basis.

Confidentiality

 

The OHCC is HIPAA compliant. Confidentiality is assured to each patient. Patient records are only accessible to the patient or an authorized representative upon written request.